Casey's General Store

Reviews about Casey's General Store

• 1 / 5

  By Rich Crouse
  A family member locked her keys in the car at Casey's. She then took some bad advice and walked home, because she was going to have to wait for roadside assistance. Not smart but clearly she was listening to her parents.
  I decided to call Casey's to let them know the situation. At that time I also told them that roadside assistance was coming, and that the driver was coming back. They said they were about to call the police if nobody was there, but they wouldn't call due to our conversation.
  Thirty minutes later I called and they had already called the police, even though there was a person waiting with the car when they called and I had told them everything that was going on.
  I guess this proves that small towns don't always have the best customer service. The West Des Moines location has clearly made too good of an impression on me and not all Casey's are the same!
  June 05, 2016